Your complete and permanent satisfaction is our business. That is why all Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition.
If you have any questions or recommendations for improvement regarding the service of your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take the following steps:
STEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of the dealership or the OWNER.
STEP 2
If, after following STEP 1, you feel the need for further assistance, please contact your area's Mazda representative.
Refer to Importer/Distributor.
Please help us by providing the following information:
We recommend the use of Genuine Mazda floor mats.
WARNING
Make sure the floor mats are hooked on the retention pins to prevent them from bunching up under the foot pedals: Using a floor mat that is not secured is dangerous as it will interfere with the accelerator and brake pedal operation, which could result in an accident.
Do not install two floor mats, one on top of the other, on the driver's side: Installing two floor mats, one on top of the other, on the driver's side is dangerous as the retention pins can only keep one floor mat from sliding forward. Loose floor mat(s) will interfere with the foot pedals and could result in an accident. If using an all-weather mat for winter use always remove the original floor mat.