Mazda CX-3: Customer Assistance / Customer Assistance (Puerto Rico)

Mazda CX-3 (2015-2024) Owner's Manual / Customer Information and Reporting Safety Defects / Customer Assistance / Customer Assistance (Puerto Rico)

Your complete and permanent satisfaction is our business. That is why all Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition.

If you have any questions or recommendations for improvement regarding the service of your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take the following steps:

STEP 1

Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of the dealership or the OWNER.

STEP 2

If, after following STEP 1, you feel the need for further assistance, please contact your area's Mazda representative.

Refer to Importer/Distributor.

Please help us by providing the following information:

  1. Your name, address, and telephone number
  2. Year and model of vehicle
  3. Vehicle Identification Number (17 digits, noted on your registration or title or located on the upper driver's side corner of the dash)
  4. Purchase date and current mileage
  5. Your dealer's name and location
  6. Your question(s)

    Customer Assistance (Canada)

    Satisfaction Review Process Your complete and permanent satisfaction is of primary concern to Mazda. All Authorized Mazda Dealers have both the knowledge and tools to keep your Mazda in top condition...

    Customer Assistance (Mexico)

    Your complete and permanent satisfaction is our business. We are here to serve you. All Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition...

    Other information:

    Mazda CX-3 (2015-2024) Owner's Manual: Bright-Metal Maintenance


    Use tar remover to remove road tar and insects. Never do this with a knife or similar tool. To prevent corrosion on bright-metal surfaces, apply wax or chrome preservative and rub it to a high luster. During cold weather or in coastal areas, cover bright-metal parts with a coating of wax or preservative heavier than usual...

    Mazda CX-3 (2015-2024) Owner's Manual: Reporting Safety Defects (U.S.A.)


    If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mazda Motor Corporation (Your Mazda Importer/Distributor)...

    Categories

    Floor Mat

    We recommend the use of Genuine Mazda floor mats.

    WARNING

    Make sure the floor mats are hooked on the retention pins to prevent them from bunching up under the foot pedals: Using a floor mat that is not secured is dangerous as it will interfere with the accelerator and brake pedal operation, which could result in an accident.

    Do not install two floor mats, one on top of the other, on the driver's side: Installing two floor mats, one on top of the other, on the driver's side is dangerous as the retention pins can only keep one floor mat from sliding forward. Loose floor mat(s) will interfere with the foot pedals and could result in an accident. If using an all-weather mat for winter use always remove the original floor mat.

    Mazda CX-3. Floor Mat

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