Mazda CX-3: Audio Set [Type B (touchscreen)] / Troubleshooting
SiriusXM® use-related issues
Apple CarPlay™ use-related issues
Android Auto™ use-related issues
Mazda Bluetooth® Hands-Free Customer Service
If you have any problems with Bluetooth®, contact our toll-free customer
service center.
U.S.A.
Phone: 800-430-0153 (Toll-free)
Web:
www.mazdausa.com/mazdaconnect
Canada
Phone: 800-430-0153 (Toll-free)
Web: www.mazdahandsfree.ca
Mexico
Center of Attention to Client (CAC)
Phone: 01-800-01-MAZDA (Toll-free)
Web: www.mazdamexico.com.mx
Bluetooth® Device pairing, connection problems
*1 Setting which detects the existence of a
device external to the Bluetooth® unit.
NOTE
- When the OS of the device is updated, the pairing information may
be deleted. If this
happens, reprogram the pairing information to the Bluetooth® unit.
- If you pair your phone which has already been paired to your
vehicle more than once in
the past, you need to delete “Mazda” on your mobile device. Then, execute
the
Bluetooth® search on your mobile device once again, and pair to a newly
detected
“Mazda”.
- Before you pair your device, make sure that Bluetooth® is “ON”,
both on your phone and
on the vehicle.
- If Bluetooth®-enabled devices are used in the following locations
or conditions,
connection via Bluetooth® may not be possible.
- The device is in a location hidden from the center display
such as behind or under a
seat, or inside the glove compartment.
- The device contacts or is covered by a metal object or body.
- The device is set to power-saving mode.
- Different Bluetooth®-enabled devices can be used for Bluetooth®
Hands-Free and
Bluetooth® audio. For example, device A can be connected as a Bluetooth®
Hands-Free
device and device B can be connected as a Bluetooth® audio device. However,
the
following may occur when they are used at the same time.
- The Bluetooth® connection of the device is disconnected.
- Noise occurs in the Hands-Free audio.
- Hands-Free operates slowly.
Voice recognition related problems
Regarding problems with calls
Other problems
NOTE
Depending on the grade and specification, the screen display may
differ.
Select the icon on the home
screen to display the Applications screen...
Things You Need to Know
WARNING
Always adjust the audio while the vehicle is
stopped:
Do not adjust the audio control switches
while driving the vehicle...
Other information:
All doors and the liftgate can be locked/
unlocked by pressing the request switch on
the front doors while the key is being
carried.
The request switch on the liftgate can only
be used to lock all doors and the liftgate.
Front doors
Liftgate (Lock only)
To lock
To lock the doors and the liftgate, press the
request switch and the hazard warning
lights will flash once...
Connect the iPhone® by inserting the Apple®-genuine connector cord to the USB
terminal
indicated by the mark.
Refer to How to connect USB port/Auxiliary jack.
NOTE
When you switch your iPhone® connection from Bluetooth® to the
vehicle's USB terminal,
the system switches to Apple CarPlay™...
Categories
The system operates only when the driver
is in the vehicle or within operational
range while the key is being carried.
NOTE
When the battery power is low, or in
places where there are high-intensity radio
waves or noise, the operational range may
become narrower or the system may not
operate. For determining battery
replacement, Refer to Keyless Entry
System.
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