Mazda CX-3: Audio Set [Type B (touchscreen)] / Troubleshooting
SiriusXM® use-related issues
Apple CarPlay™ use-related issues
Android Auto™ use-related issues
Mazda Bluetooth® Hands-Free Customer Service
If you have any problems with Bluetooth®, contact our toll-free customer service center.
U.S.A.
Phone: 800-430-0153 (Toll-free)
Web: www.mazdausa.com/mazdaconnect
Canada
Phone: 800-430-0153 (Toll-free)
Mexico
Center of Attention to Client (CAC)
Phone: 01-800-01-MAZDA (Toll-free)
Bluetooth® Device pairing, connection problems
*1 Setting which detects the existence of a device external to the Bluetooth® unit.
NOTE
- When the OS of the device is updated, the pairing information may be deleted. If this happens, reprogram the pairing information to the Bluetooth® unit.
- If you pair your phone which has already been paired to your vehicle more than once in the past, you need to delete “Mazda” on your mobile device. Then, execute the Bluetooth® search on your mobile device once again, and pair to a newly detected “Mazda”.
- Before you pair your device, make sure that Bluetooth® is “ON”, both on your phone and on the vehicle.
- If Bluetooth®-enabled devices are used in the following locations
or conditions,
connection via Bluetooth® may not be possible.
- The device is in a location hidden from the center display such as behind or under a seat, or inside the glove compartment.
- The device contacts or is covered by a metal object or body.
- The device is set to power-saving mode.
- Different Bluetooth®-enabled devices can be used for Bluetooth®
Hands-Free and
Bluetooth® audio. For example, device A can be connected as a Bluetooth®
Hands-Free
device and device B can be connected as a Bluetooth® audio device. However,
the
following may occur when they are used at the same time.
- The Bluetooth® connection of the device is disconnected.
- Noise occurs in the Hands-Free audio.
- Hands-Free operates slowly.
Voice recognition related problems
Regarding problems with calls
Other problems
Applications
NOTE
Depending on the grade and specification, the screen display may
differ.
Select the icon on the home
screen to display the Applications screen...
Appendix
Things You Need to Know
WARNING
Always adjust the audio while the vehicle is
stopped:
Do not adjust the audio control switches
while driving the vehicle...
Other information:
Mazda CX-3 (2015-2025) Owner's Manual: Recommended Oil
U.S.A., Canada, and Puerto Rico Use SAE 0W-20 engine oil. Mazda Genuine Oil is used in your Mazda vehicle. Mazda Genuine 0W-20 Oil is required to achieve optimum fuel economy. For maintenance service, Mazda recommends Mazda Genuine Parts and Oil...
Mazda CX-3 (2015-2025) Owner's Manual: Towing Description
We recommend that towing be done only by an Authorized Mazda Dealer or a commercial tow-truck service. Proper lifting and towing are necessary to prevent damage to the vehicle. Particularly when towing an AWD vehicle, where all the wheels are connected to the drive train, proper transporting of the vehicle is absolutely essential to avoid damaging the drive system...
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Operational Range
The system operates only when the driver is in the vehicle or within operational range while the key is being carried.
NOTE
When the battery power is low, or in places where there are high-intensity radio waves or noise, the operational range may become narrower or the system may not operate. For determining battery replacement, Refer to Keyless Entry System.
